Support

The Firmware and Software downloads are available on the right panel. Select the version that you need and download. Unzip and run the DVMDUpgradexxx software.

After upgrading a Video Processor it is best to Load the Default Settings.

Always use matching versions of ManagerNET and Video Processor firmware (!)

After all the modules at a site are upgraded we strongly recommend removing old versions of the software from the server to avoid confusion.

If you are using a Thermal Camera you must upgrade to ManagerNET605 and use the settings indicated in the User Manual for Micro-Bolometers. Specifically you must reduce the Differential Gain from 4 down to 2 (!)

Contact Radiant for support by calling (303)543-0440 or email us at info@dvmd.com.